Your privacy matters to us. This Privacy Policy explains how 799ph collects, uses, stores, and protects your personal data in compliance with Philippine law.
Important: This Privacy Policy ("Policy") describes how 799ph ("we", "us", "the Platform") collects, processes, stores, and protects personal data obtained from users ("you", "Player") of the 799ph platform at 799ph.one. This Policy is issued pursuant to the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By using the 799ph platform, you consent to the practices described in this Policy.
799ph takes the privacy of its players seriously. As a PAGCOR-regulated online gaming platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines, we handle personal data as a necessary part of delivering our services — account management, payment processing, game delivery, customer support, regulatory compliance, and responsible gaming enforcement.
This Policy applies to all personal data collected through the 799ph website (799ph.one), any 799ph mobile application, customer support channels, and any other interaction you have with the 799ph platform. It applies to all registered players and to visitors who have not yet registered.
We do not sell your personal data to third parties for their independent marketing purposes. Your data is used to operate and improve the 799ph service, fulfill legal obligations, and keep the platform safe.
For the purposes of the Philippines Data Privacy Act of 2012, 799ph is the personal information controller responsible for the personal data collected through the 799ph platform. Our designated Data Protection Officer (DPO) can be contacted via the details provided in Section 14 of this Policy.
Where 799ph engages third-party service providers to process personal data on its behalf (e.g., payment processors, identity verification providers, game suppliers), those parties act as personal information processors under binding data processing agreements that require them to process data only for the purposes specified by 799ph and in compliance with applicable law.
799ph collects the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number (PhilSys, passport, driver's license, SSS/GSIS ID) | Yes — KYC |
| Contact Data | Philippine mobile number, email address | Yes — registration |
| Financial Data | GCash number, Maya/PayMaya number, BPI/BDO/Metrobank account details, transaction history | Yes — payments |
| Account Data | Username, account balance, betting history, game session logs, bonus usage | Yes — platform operation |
| Technical Data | IP address, device type, browser, operating system, login timestamps, cookies | Automatic collection |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 799ph | When you contact us |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, session timer usage, problem gambling flags | Regulatory requirement |
We do not collect sensitive personal information (as defined under RA 10173) unless specifically required for regulatory compliance, in which case collection is limited to the minimum necessary and handled with heightened protection.
799ph collects personal data through the following means:
799ph processes your personal data for the following purposes:
Under the Philippines Data Privacy Act of 2012, 799ph relies on the following legal bases for processing personal data:
799ph retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
After the applicable retention period expires, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data.
799ph implements technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in serious harm to you, 799ph will notify the National Privacy Commission and affected players in accordance with NPC Circular 16-03 and applicable breach notification requirements.
Under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 799ph:
To exercise any of these rights, contact our Data Protection Officer at the details in Section 14. We will respond within thirty (30) calendar days of receiving a verifiable request.
21+ The 799ph platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under 21 years of age. If we discover that a registered account belongs to a person under 21, we will immediately close the account, forfeit associated balances as permitted under our Terms & Conditions, and delete the personal data collected in connection with that account. If you believe that a minor has registered on 799ph, please notify our support team immediately.
799ph reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new categories of data collection, new sharing practices, or changes to your rights — will be communicated to registered players via the email address or mobile number on file, or via a prominent notice on the 799ph platform, not less than seven (7) days before the amended Policy takes effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the 799ph platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
For any privacy-related queries, to exercise your data subject rights, or to contact our Data Protection Officer, please reach out through the following channels:
If you are unsatisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.
How 799ph Protects Your Privacy
799ph processes all player data in full compliance with the Philippines Data Privacy Act of 2012 and the implementing guidelines of the National Privacy Commission.
All data transmitted between your device and 799ph is protected by 256-bit TLS encryption. Sensitive data stored at rest is encrypted using industry-standard algorithms.
799ph has a designated Data Protection Officer responsible for overseeing compliance with RA 10173 and handling all data subject rights requests from Filipino players.
799ph never sells your personal data to third parties for their own marketing purposes. Data sharing is strictly limited to service delivery and regulatory compliance.
Access, rectify, delete, or port your 799ph data by contacting our DPO. We respond within 30 days and handle every request in accordance with NPC guidelines.
In the unlikely event of a data breach affecting your personal data, 799ph will notify the NPC and affected players within the timeframes required under Philippine law.
Play on a platform that takes privacy seriously. 799ph is PAGCOR-regulated, Data Privacy Act compliant, and built specifically for Filipino players.
21+ For adults 21 years and older only. Please play responsibly.